We offer free worldwide delivery for all our jewellery.
The estimated handling time is 1-3 business days we ship from London, UK. The preferred method of shipment is DHL Express.
We hope you’re delighted with your order but if your purchase is not exactly what you are looking for, you can exchange or return the item within 14 days from the date that the order was delivered.
For more information please check the link below:
We offer a complimentary annual cleaning - maintenance for any purchased Leto Lama Jewellery and a soft polish to make it shiny as new as well as a checkup on the prongs, the stone settings and the gold metal to make sure that everything is secure and in good order. We will also reset, tighten up the stones or fill out porosity, add metal thickness in case a setting is loose or if the gold metal becomes thinner due to heavy impact or strong wear and tear.
Please do the maintenance once a year with us as gold especially of 18 purity is relatively soft and any dents, strong impact might eventually result to losing gemstones.
If you don’t do the annual check with us we wont be able to provide our guarantee for your jewellery and any repairs may come at an extra cost.
You can deliver your jewellery by appointment or send your pieces by courier / post - contact atelier@letolama.com
In the unlikely event that your jewellery piece has a problem that is not associated to not following the general jewellery product care guide we will complimentary repair it for you for the first five years from the date of your order.
All our jewellery are hallmarked by the British Assay Office of Goldsmiths.
Do you possess unused gold jewelry that you no longer wear and wish to transform into a more contemporary style? Share pictures of your jewellery with us by emailing atelier@letolama.com. We are looking forward to receiving your email and delving into the potential opportunities for repurposing your items.
